We take seriously your awareness and concern about your own personal privacy interests.
This privacy policy (“Privacy Policy”) is provided to let you know Entourage Real Estate, LLC (“Entourage”) policies and practices regarding its collection and use of your personal data as well as make known your privacy rights that apply to information collected on the Entourage website at www.entouragerealtors.com (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue your use of the Site.
Our website address is: https://entouragerealtors.com
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
www.entouragerealtors.com collects data to operate effectively and provide you the best experiences with our headquarters, offices, and associates.
When you visit the Site, Entourage collects information about you and your browsing habits. The information we collect depends on the pages of our website you visit and what you do during your visit.
Entourage does not track your online activities over time and across third-party websites in order to provide targeted advertising.
As with most other websites, Entourage website uses cookies to collect session related information (see Entourage Cookie Policy). To learn more about cookies, visit www.allaboutcookies.com.
For most of the browsing services on the Site, Entourage does not require your personal information. The data that we may collect can include the following. As mentioned before this depends on the pages of your website that you visit:
Depending on your request other information may also be collected. It is your discretion and determination whether to provide such information.
Additionally, when you use the Site to search for a property, you may be directed to a website operated by a Entourage franchisee, and we may provide that Entourage office or real estate agent with the information you have provided (e.g. your contact information as provided by you, or the parameters of your search) in addition to information automatically collected about you (e.g. your browser type or operating system version).
Use of the Information
Entourage uses this information to respond to the legitimate interest of your requests, to provide you with information that Entourage thinks may be of interest to you, and to operate its business. Entourage may disclose your information to its affiliates, agents, and third-party vendors and service providers working on our behalf. Entourage has implemented technical measures to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personally Identifiable Information (PII). You should know, however, that Entourage cannot fully eliminate such risks.
Additionally, Entourage may disclose part or all of a user’s personal information as required by law, when necessary to protect Entourage’s rights or property, or the rights of another user.
Entourage may disclose aggregated data and statistics in order to describe the Site to prospective partners, advertisers, and other third parties. Message format and open sensing technologies are used and allows us to recognize whether you have opened our email messages. We can only detect this if you have enabled your email program to receive HTML emails.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Who We Share Your Personal Information With
Entourage shares this information with its licensed franchisees, and companies who provide services such as: email marketing, customer relationship management, information storage, data analytics, fraud prevention.
If you use the Site to inquire about a property or contact a real estate agent, broker or office, the information you have provided may be shared with a Entourage agent, broker or market center.
We may also disclose your information to law enforcement based on a legal requirement.
When and how we share information with others
The personal information Entourage collects from you is stored in one or more data stores hosted by Entourage or third parties located in the United States.
Entourage will access your personal data only in regards to Entourage and your business needs. Third parties do not have access to your personal information for any other intent other than cloud retrieval and storage.
Transferring personal data from the EU to the US
Entourage has its headquarters in the United States and the information we collect from you will be processed in the United States. Entourage collects and transfers to the U.S. personal data only: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Entourage in a manner that does not outweigh your rights and freedoms. Entourage strives to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Entourage and the practices described in this Privacy Policy. Entourage reduces the risk to your rights and freedoms by not collecting or storing sensitive information about you.
EU-US Privacy Shield Statement: Entourage complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. To learn more about the Privacy Shield program, and to view our certification page, please visit: https://www.privacyshield.gov/.
Data subject rights
This Privacy Policy is intended to provide you with information about what personal data www.entouragerealtors.com collects about you and how it is used. Entourage strives to keep your personal data up to date and accurate.
You have the right to access your personal data and receive a copy of your personal data we are processing. You may also request that we delete your data or restrict data that we cannot maintain for a legitimate business need or legal obligation. You may make these types of requests at support@entouragerealtors.com with the specific access rights request and contact information clearly stated. Requests may be verified with the reported requestor.
You have the right under Privacy Shield to access, correct or delete your personal data.
Security of your information
To help protect personally identifiable information and the privacy of data that you enter and transmit when using this site, we maintain, technical, physical, and administrative safeguards. We test and update our security technology on an ongoing basis. We train our employees about the importance of the information confidentiality and maintaining the privacy and security of your information.
Data storage and retention
Your personal data is stored by Entourage on its servers, and on the servers of cloud data management providers that Entourage uses in the United States. Entourage will retain your data for the length of time it is necessary to meet the purposes outlined in this privacy policy, for the duration of your business relationship with Entourage, or for as long as legally obligated to do so.
Underage Customers
This Site is not designed or intended to collect information from children under the age of 13. In addition, Entourage does not knowingly collect information from children under the age of 13.
Entourage markets our products and services exclusively to adults. If you are younger than age 18, you may use our website only with the permission and involvement of your parents or guardian.
Changes and updates to the Privacy Notice
Information privacy is on ongoing responsibility, and we will update this Privacy Policy from time to time as we initiate or update personal data practices and privacy policies.
This Privacy Policy is effective as of the most recent date it was amended. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
The last amended/update date is noted at the end of this policy.
Governing Law
This Privacy Policy is governed by the laws of the State of Texas without giving effect to any principles of conflict of law. All claims arising out of or relating to this Privacy Policy or the Site’s Terms of Use will be litigated exclusively in the federal or state courts of Harris County, Texas, USA, and you and Entourage consent to personal jurisdiction in those courts.
Questions, concerns or complaints
If you have any questions regarding our privacy policy, please email us at support@entouragerealtors.com.
If you do not want to receive e-mail or other mail from Entourage, please contact us at support@entouragerealtors.com.
In compliance with the EU-US Privacy Shield Principles, Entourage commits to resolve complaints about your privacy and our collection or use of your personal information.
Should you have any questions or complaints about your privacy, please reach out to our privacy team at: support@entouragerealtors.com .You also have the right to make a complaint to your supervisory authority if you are not satisfied with our response to your complaint.
This Privacy Policy was last updated on 07/21/19.
